Integrated
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IT PERFORMANCE AND MANAGEMENT CONSULTING
We are masters at understanding your business requirements and optimizing ServiceNow to meet your business needs.
ISM Partners with Customers and ServiceNow to Respond to the COVID-19 Threat.
The challenges that COVID-19 has imposed upon our families, businesses, operations, and communities is unprecedented. ISM, in partnership with ServiceNow, is providing our customers with ServiceNow Emergency Response Community Applications as part of our ServiceNow Rapid Response efforts. Many of our customers are leveraging these no cost applications which include Emergency Outreach, Emergency Exposure Management, Emergency Self Report and Emergency Response Operations. ISM has successfully deployed these applications to some of the most critical clients in the federal government. For more information on how your organization can benefit, please reach out to Matt Ostertag at MOstertag@ism4it.com.
About
We Commit. We Deliver. Together We Succeed.
ISM helps organizations, federal agencies and departments orchestrate chaos, demonstrate value from IT, and accelerate how business objectives are achieved through technological innovations. We have built a reputation of trust, excellence, and experience, by creating world class IT strategies for highly complex and secure institutions.
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Federal
ISM provides solutions for many federal departments and agencies. Below is a representative sample of where services are currently being delivered. More information to be provided upon request.
Commercial
ISM is capable of providing solutions across all industries, but has developed a focus upon the industries listed below.
DoD
DoE
DHS
DoT
Federal Contract Vehicles:
GSA Schedule 70 – GS35F0193X
Seaport-E -N00178 – 12-D-6912
MSP – Domain Separation
Financial
Medical
Energy
System Integrators
Manufacturing
Pharmaceuticals
Federal
ISM provides solutions for many federal departments and agencies. Below is a representative sample of where services are currently being delivered. More information to be provided upon request.
DoD
DoE
DHS
DoT
Federal Contract Vehicles:
GSA Schedule 70 – GS35F0193X
Seaport-E -N00178 – 12-D-6912
Commercial
ISM is capable of providing solutions across all industries, but has developed a focus upon the industries listed below.
MSP – Domain Separation
Financial
Medical
Energy
System Integrators
Manufacturing
Pharmaceuticals
As a Strategic Partner of ServiceNow, ISM provides pre-built artifacts that accelerate the introduction of, or improvement of, processes and operational methodology within the business.
Business Transformation
We examine what organizations are doing to stay relevant and competitive in this fast-paced world, and which ones are doing it best. We then strategize using smart tools and global resources in order to understand the implications of every choice our clients can make.
Process Optimization
With years of experience, our staff has the capabilities and expertise to take your business to the next level. We combine our insights and skills to transform your processes and strategies, and in turn, your company.
Implementation Services
Looking to develop your business but not sure where to turn? Any organization can move forward with small incremental changes, but building for the future in today’s rapidly evolving environment means taking bold chances and making insightful decisions.
Integration Services
ISM has a dedicated process automation and integration team (Elite PAINT) of certified Servicenow Application Developers working to automate, integrate and streamline processes for simplicity, efficiency, digital transformation and increasing service quality.
Training
We deliver ServiceNow training classes, role-based training solutions that are tailored to your business, your industry, and your people.
Support
Provide top-tier support services and platform enhancements, ensuring that you’re continually maximizing the return on your ServiceNow investment.